Non-clinical (reception) staff are usually the first port of call for patients to access care in general practice.

Gippsland Medicare Local (GML) engaged Larter to work with stakeholders to develop a new after-hours primary care Sunday service for the towns of Leongatha, Foster and Korumburra.

Our clients are heroic, delivering primary health services and programs - under tremendous pressure - to people in need across Australia.

Gippsland Medicare Local (GML) engaged Larter to conduct a mapping and gap analysis of the Gippsland mental health service system and develop an online referral tool to assist health practitioners...

Learning organisations are…where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspi...