Bendigo Community Health Services engaged Larter Consulting during a time of change across our organisation. The Larter team worked with us to stabilise our medical practice, quickly and genuinely earning the trust of our teams and ensuring staff felt heard and supported. The team’s diverse expertise was invaluable in assisting us in mentoring new staff and providing recommendations to our executive and board about our structure. They were also able to quickly identify some of our operational challenges and help us navigate them, while also providing sound advice in relation to clinical governance. Their deep understanding of the health sector was invaluable. Mario, Marianne, Peter W and Peter L were not only valued for their professionalism, but for their compassion, generosity and warmth
Bunyip Medical Centre has engaged Mario Gupta from Larter on an ongoing basis for six months to support the development of our general practice. Developing a model tailored to the needs and opportunities within our small rural practice required ongoing communication with support in key areas in recruitment of new doctors and a practice manager, practice accreditation, revising employment contracts, assistance in renegotiating pathology leases and transitioning from bulk billing to a mixed billing service. The project has been expertly managed by Mario, with clear and helpful communication from beginning to end. All the recommendations were documented and shared skilfully throughout. Nothing has been too hard for Mario and the team at Larter and all our requests have been delivered on time.
We engaged Larter on behalf of the Macedon Ranges Suicide Prevention Trial site to develop a volunteer community support model for mental health and suicide prevention in the Macedon Ranges.
Project timelines were tight with some ambitious deliverables. Larter successfully secured an impressive depth of engagement from those that live with suicide ideation or mental health issues, and had numerous conversations with local partners to understand how the model could operate locally.
As a result, the model and business case developed is supported by local services and resonates with the local community.
Larter brings diverse skills and a high level of professionalism to their work. We look forward to collaborating with them again.
Merri Health engaged Larter to support the development of a business case to own and operate a general practice within the City of Moreland. Larter was professional right from commencement, having clear project plans, outlining methodology, regular open communication and delivered on time and within scope. I am appreciative of the work they have done with us at Merri and how well they partnered with me as the Executive Sponsor of the Project which allowed me to build up my own knowledge base in this area. The consultants were professional at all times and regularly checked in to clarify scope/deliverables and key outcomes of the project ensuring it met our expectations. Larter was also very flexible and accommodating as circumstances changed and we requested changes to scope mid-project.
We engaged Larter to review and assist us in redeveloping our consortium. We found them to be very professional and thorough. The review and analysis undertaken provided us with valuable information in our reestablishment work. Reports and documentation were comprehensive and they were flexible to the changing demands of the project. Penny was generous with her time and committed to assisting us to achieve a good result.
Korumburra Medical Centre engaged Larter to deliver a Triage in General Practice Settings workshop. The trainer was knowledgeable, personable, and engaging. Her teaching style made the content easy to understand for our staff. The training covered a range of essential topics including the principles of triage, different triage systems, pandemic considerations and how to prioritise patient care based on needs and severity. There were also case studies that assisted in applying the concepts to real-life scenarios. Staff now feel more confident in their ability to triage patients effectively after completing the training. Overall, we highly recommend the training to any general practice looking to enhance staff triage skills and knowledge.
LHA engaged Larter to support the development of a mental health café model for the Latrobe Valley. Developing a model tailored to local needs and opportunities required extensive consultation, a co-design process with people with lived experience and other key stakeholders. The project was expertly managed, with clear and helpful communication from beginning to end. Covid restrictions presented a range of obstacles, but Larter were agile, quickly adapting consultation plans. Findings and recommendations were documented and shared skillfully throughout, and the final report is both comprehensive and accessible. Larter’s extensive research and adept facilitation enabled the co-design of a café model that reflects our community’s needs, and has now successfully attracted funding for a pilot.
We engaged Larter to develop a business case that considered the strategic purchase and/or operational management of a rural Medical Centre, with the aim to build a sustainable health service by leveraging existing local experience and infrastructure. Larter swiftly understood the context and key requirements, including the operational aspects of what we wanted to achieve. They were able to provide time sensitive deliverables and responded to all queries in a timely manner. The Larter consultants’ deep understanding of the context of the work and its importance was clearly demonstrated in their exceptional presentation to the RFDS Victoria Board.
WQPHN recently contracted Larter to deliver both Mental Health Skills Training and Focussed Psychological Strategies training to participants in our patch. Given the challenges that COVID has presented in restricting face to face training opportunities Larter did a fantastic job in co designing online courses that met the requirements of governing bodies. Larter then went above and beyond our expectations by ensuring IT support was available throughout, along with a facilitator. Larter were able to source trainers who were experts in their field and where necessary were open to taking on feedback, engaged the participants in sharing their knowledge and provided a safe environment where relevant discussions were facilitated. WQPHN will be utilising Larter to deliver training in the future.
Larter Consulting was highly recommended to me by a GP colleague in Sydney, to do a business plan and financial projection for my new venture. And…..they did not disappoint! My project is an innovative one in the primary care field focussing mainly on social prescribing - Peter and Mario have plenty of past experience and expertise in this area and hence I had full confidence in them. They were professional, personable, punctual and efficient….will definitely be taking any future propositions back to them!
I knew very early on that my decision to engage Larter Consulting for a project grant application was the right one. The team’s commitment, industry knowledge and diligence was clearly evident. They ensured that the process was straightforward and I knew that our application would be at the highest standard. I look forward to engaging Larter in future projects and can highly recommended your services to any prospective client.
We engaged Larter to deliver a series of webinars to Allied Health and General Practitioners within our region. We found Peter and Wendy very professional and personable. Larter offered flexibility in a time of uncertainty, with COVID restrictions resulting in a change to the delivery method of our sessions at the last minute. Wendy was collaborative every step of the way, ensuring her content was appropriately tailored and relevant to our audience, and updated to reflect the changing landscape of MBS on more than one occasion. She further supported our event by facilitating our expert panel for a Q&A session, the end result being a robust discussion for the audience. Wendy’s delivery style is friendly, engaging and confident – it is clear she is an expert in her field.
Peter Larter led the writing of a business case to establish disability accommodation in Longreach. This included consulting with the local LACs (local area coordinators). The business case is comprehensive and shows he has a good understanding of how the NDIS works, and how to consult widely to get the information that he needs. I would not hesitate to recommend him for any NDIS project work.
Even as I have been a GP for many years and feel confident in having a good understanding of the MBS complexities, I still learned from your workshop. Particularly some of the evidence behind the introduction of MBS items for care planning, the grey areas and the hot off the press changes to aftercare rules & telehealth were helpful.
Gippsland PHN contracted Larter to conduct a rapid assessment for place-based suicide prevention pilot for Bass Coast and Latrobe Valley regions.
Larter's consultants were friendly and adaptable to changing project requirements and sensitive to timeframes and the topic when speaking with stakeholders.
The consultants were knowledgeable about the project work and the rapid assessment undertaken was appropriately planned, implemented and risk managed. The project struck the right balance between working in partnership with our staff and stakeholders and independently leading the work.
We have contacted Larter Consultants to give us consulting service for a Tender Submission. They had a very professional and timely approach to our inquiry. Although there was only 1 week to the tender closing date, they have put extra effort to submit it on time.
We would highly recommend Larter Consulting to other medical services for assistance and writing of their funding submissions.
Arcare engaged Larter to undertake an exploration of the resident experience and a staff survey for our 30 residential aged care facilities.
In close partnership with our Strategy and Innovation executive, Larter delivered a large amount of high-impact work in a short period of time. A framework for benchmarking provided a baseline and mapped out strategic pathways in key result areas while providing an invaluable evidence base for our values and innovations strategy.
We found Larter’s consultant worked with expertise, sensitivity and agility and could work just as well with CEO & Executive team as with residents and their families in often stressful circumstances.
As a busy general practice, it is hard to keep on top of the government's changes and initiatives. We knew when we saw the PHN's grant that we could use it to make a real difference for our patients and our practice. Larter helped us every step of the way - from helping us work out what the PHN wanted, think through and articulate our ideas for the grant, the data and evidence we needed to meet the criteria. Throughout the process, Larter were very professional, efficient and helpful. I would highly recommend Larter to any general practice requiring assistance.
Windana engaged Larter to assist us to respond to an advertised call for submission to deliver an ‘adult alcohol and other drug residential rehabilitation service’ in the Grampians region.
The timeframe was tight and the requirements very detailed. The Larter team were professional and had an in depth knowledge of the sector so their capacity to quickly understand and engage really helped us meet the deliverables.
The project was completed on time and due to the high standard of content and presentation we were delighted to be advised that the submission was successful. Having used Larter previously and again on this occasion I would highly recommend them and will certainly use them again.
Hoppers Lane General Practice approached Larter Consulting to analyse and review current processes, procedures and improve the operations of the clinic, provide education, training and mentoring for our staff and direction and strategies on improving profitability. This project was to provide an ‘independent audit’ for management and the leadership team.
We approached Larter because we knew of their leadership and experience in the primary health care sector. We had an ongoing relationship with Larter, having engaged a consultant for 12 months.
Hoppers Lane General Practice highly recommends Larter Consulting.
The Larter team did an extremely efficient and effective job of pulling together our bid for a Government tender in the Disability Sector in 2017. Their knowledge and ability to assimilate information quickly and produce a polished product was fabulous. We would highly recommend Larter and look forward to working with them again.
Larter Consulting have extensive experience working with general practice and primary health care organisations.
Their knowledge of the MBS, including the more complex aspects, is exceptional.
I can only recommend the Larter team for their knowledge of our sector and their expertise around the complex funding models and policies that impact on our services.
Their professionalism and capacity to bring in knowledge and strategies from a wide area really enhanced the work they did and gave us more options than we had expected.
They were quick, consultative, knowledgeable and delivered results to my Board that appreciated the policy and funding environment that we work within.
LCHS approached Larter Consulting to conduct a review of our Morwell, Traralgon and Melbourne clinics financial outcomes using our initial budget projections as a reference.
We found Peter and his team to be very professional and thorough. The report that they provided to us was comprehensive and was well received by our Board. Larter Consulting provided us with valuable insight into the billings of our practice and we are confident that their recommendations will help drive the clinics to further future success.
LCHS would highly recommend Larter Consulting.
Over the past couple of years I have attended several Larter presentations, and have been impressed by the extensive range of subjects and the presenters knowledge.
There have been opportunities for all practice staff (clinical, administration & management) to attend relevant and informative workshop sessions. The presenters have always encouraged attendees to participate & comment, allowing for the diversity of practice settings.
I would highly recommend Larter when seeking education and training for the health sector.
"This was one of the most outstanding presentations I have been to on CDM management using the Medicare Benefits Schedule. The way in which the information was organised was logical, VERY relevant to my practice, and easy to understand. The delivery and manner made asking questions and interacting a joy, and I would happily come to another of these presentations. We've already instituted changes in the way we do our CDM at our practice."
We approached Larter because they are renowned for providing high quality and expert services in the health sector. Larter provided us with an evaluation for the Australian National Preventive Health Agency funded project - Whenever You’re Likely to Drink (WYLD). WYLD included many partners, including Local Government and Victoria Police.
These partners participated in the evaluation and were impressed by the highly professional Larter team. The evaluation methodology was rigorous, and resulted in a thorough and professional report that reflected the achievements and learnings of WYLD.
The Larter team was friendly and prompt in all interactions. We would recommend Larter.
VicHealth thoroughly enjoyed working with Larter Consulting on this project. Larter Consulting not only properly understood the aim and purpose for the project, the team also added value to the project through their experience in conducting similar projects and their knowledge of the AoD sector.
Larter Consulting was very responsive to VicHealth’s needs and all aspects of the project were completed to an exceptionally high standard and within tight timelines.
APNA initially contracted Larter to develop one online module on ‘Leadership in Action’. The end product was of exceptional quality and innovation and demonstrated a depth of understanding of the intended audience. As a result APNA engaged Larter to develop three further modules.
Larter has demonstrated skill in negotiating the delicate balance between quality, time and budget by delivering online modules of outstanding quality within the specified budget and timeframe. APNA will continue to work with Larter in the future.
In late 2012, FPV employed Peter Larter of Larter Consulting to evaluate our MBS trial. We found Peter to be a passionate and reliable consultant with a very good understanding of how to plan and implement a program evaluation.
The evaluation report was clear and fair, and its findings will be used to improve the delivery of MBS-funded sexual and reproductive health services.
I would have no hesitation to recommend Peter for health-related program evaluations.
Peter Larter ran workshops over the three divisions of our PCIP consortium focusing on general practice and allied health working together within MBS criteria for chronic disease management.
The workshops were a great success and highly evaluated by the participants: GPs, PNs, and PMs, public and private allied health clinicians, admin staff and intake workers.
Peter has acted as both presenter and discussion facilitator and he is happy to change his presentation to suit the audience make up and format of each workshop. He has a great knowledge of the MBS and the workings of general practice, public and private allied health and can relate equally to all audience members.
North Yarra Community Health engaged Larter in 2010-11 to assist us with the development of a business plan for a medically focused social enterprise.
Peter provided analysis of local need and demographics, the framework for the budget (including detailed information about projected Medicare income) and reviewed the components of the plan which related to the General Practice industry.
Peter has been generous with his time, has great content knowledge, and is highly skilled in this area work. He is a clear communicator and has provided us with high quality, information in a timely manner. His input has been invaluable to the success of this project.