Larter is a leading primary health sector educator. We aim to educate and motivate to help build a high performing, confident and multidisciplinary health workforce.
We create and deliver education for primary health professionals including general practitioners, primary health nurses, non-clinical practice staff, allied health professionals, medical students and registrars.
Larter can develop education for health professionals in various formats including face-to-face, webinars and online learning modules, based on an assessment of your organisation’s training needs.
Larter also delivers a suite of evidence-based education modules that can be tailored to your context – whether it be a community health service, general practice or Primary Health Network.
Read more about our modules below
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Primary health nurses
Medicare Benefits Schedule (MBS) Masterclass
Gain the knowledge and confidence to navigate Australia’s ever-evolving Medicare landscape in this interactive masterclass designed for GPs, practice nurses, practice managers, and allied health professionals. Our expert-led session unpacks recent MBS updates – including recent reforms in Chronic Care Management (CCM) and MyMedicare integration – while also preparing you for the upcoming November 1 changes, such as Long-Acting Reversible Contraceptive (LARC) items, and the future changes around the Assignment of Benefit.
Learn how to harness practice data for quality improvement, stay ahead of key compliance requirements, and respond well to key 2025 reforms and changes. Through real-world case studies, lively Q&A, and practical strategies, this session equips your team to enhance patient care, improve efficiency, and secure sustainable funding for your practice.
Chronic Care Management MBS Items and Multidisciplinary Care Arrangements
Stay ahead in the evolving Medicare landscape with this expert-led training session designed for GPs, practice nurses, practice managers, and allied health professionals. This engaging masterclass explains the recently implemented changes to MBS Chronic Disease Management (CDM), including the new MBS item numbers, updated claiming requirements, and the transition to the GP Chronic Condition Management Plan introduced in July 2025.
Participants will explore the benefits of MyMedicare registration for both patients and practices, learn how to seamlessly embed these processes into daily workflows, and gain practical strategies for updating internal procedures, maintaining compliance, and using data to drive quality improvement.
Equip your team with the knowledge and confidence to deliver exceptional patient care and ensure sustainable funding under the new Medicare reforms.
General Practice Accreditation Masterclass
Achieving and maintaining accreditation is essential for ensuring the highest standards of patient care and practice excellence. This masterclass guides practices through every stage of the accreditation journey, from understanding the latest RACGP Standards (new Standards coming in 2026) to implementing practical systems and documentation processes.
Designed for practice managers, nurse leaders and staff, the session provides clear strategies for planning, preparing, and seamlessly managing the accreditation process with confidence. Participants will learn how to engage their team, address common challenges, and embed continuous quality improvement – transforming accreditation from a daunting exercise into a manageable opportunity to enhance efficiency, compliance, and patient outcomes.
Triage in General Practice Settings
Practice managers and reception staff are usually the first port of call for access to primary health care. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment. These are not clinical decisions, but what guides this decision making? This module identifies the relevant RACGP standards, practice systems and processes that should be established by the clinical and management team to safely implement triage in general practice settings and allows participants the opportunity to engage in discussion around triage case scenarios.
Importance of Self-Care and Avoiding Burnout
This module focuses on the ever-more important topic of burnout and self-care in general practice. It will provide general practice staff with resources to identify early signs of burnout, recall strategies to assist staff in managing the heavy demands on general practice, and describe the benefits of putting in place staff well-being programs to ensure appropriate work-life balance. The module includes a 45-minute presentation with a 15-minute Q&A session, totalling 1 hour.
Using Effective Communication to Deal With Aggressive Behaviours
Health professionals and staff working in primary health care settings are often subject to aggressive behaviour. These behaviours may occur for various reasons related to health, social or psychological issues or the environment. Effective communication strategies are essential to manage aggressive behaviours and prevent escalation to violence. Larter has developed a practical workshop to engage participants in discussion about aggressive behaviour and provide participants the opportunity to discuss and demonstrate effective communication strategies to reduce aggression and maintain a safe working environment for all.
Using Practice Data to Improve Health and Business Outcomes
General practice data contains critical clinical information that can be extracted to improve patient health and achieve business outcomes. Larter has developed an interactive workshop to engage practices in a discussion on the effective use of practice data. The workshop delivers a facilitated discussion where participants are invited to share and discuss their own experiences, as well as engage with case studies that showcase the work of practices who have achieved improved health outcomes and/or business efficiency through data analysis.
Managing Infection Risk in Primary Health Care Settings
Infection control requires a risk management approach to ensure the safety of patients and the community. Our module identifies infection control best practice principles and the quality management systems necessary to manage infection risk in the primary health care setting. By engaging with case studies, participants will have the opportunity to share knowledge and experiences as well as demonstrate their understanding of a risk management approach.
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GPs, medical registrars and medical students
GP Mental Health Skills Training (Primary Pathway) (Level 1)
This training supports general practitioners to develop and improve their skills in the assessment, treatment, monitoring and review of patients presenting with mental health issues. It will also assist the preparation of evidence-based General Practice Mental Health Treatment Plans (GPMHTPs).
The program is practical and interactive, and aims to build on participants’ existing knowledge and skills. It has been developed with consumer and carer input, enabling participants to reflect the perspectives of people who have a lived experience of mental illness and the carers and family who support them.
VR GPs who complete this training will be able to claim higher MBS item number rebates (#2715 and #2717) for the preparation of General Practice Mental Health Treatment Plans (GPMHTPs). Non-VR GPs who complete the training may be eligible to claim higher rebate items #281 and #282. (Note – must have a Medicare Provider Number in order to attract higher MBS rebates).
Duration: 8 hours
Style: eLearning workshops – interactive
Focussed Psychological Strategies Skills Training (Level 2)
This training enables GPs to become a registered provider of CBT-derived Focussed Psychological Strategies counselling to patients in their practice. Focussed Psychological Strategies are evidence-based mental health care management strategies.
The training will suit GPs that are interested in further development of their mental health treatment skills so that they can treat some of the most common mental health problems seen in general practice including depression, anxiety and post-traumatic stress disorder.
Completion of the training will allow GPs to claim MBS item numbers #2721, #2723, #2725 and #2727 for the provision of FPS. (Note – must have a Medicare Provider Number in order to claim MBS items).
Duration: 20 hours
Style: 8 hour online learning component followed by 4 x 3 hour eLearning workshops
Prerequisite: Successfully completed Level 1 GP Mental Health Skills Training.
Chronic Care Management MBS Items and Multidisciplinary Care Arrangements
Stay ahead in the evolving Medicare landscape with this expert-led training session designed for GPs, practice nurses, practice managers, and allied health professionals. This engaging masterclass explains the recently implemented changes to MBS Chronic Disease Management (CDM), including the new MBS item numbers, updated claiming requirements, and the transition to the GP Chronic Condition Management Plan introduced in July 2025.
Participants will explore the benefits of MyMedicare registration for both patients and practices, learn how to seamlessly embed these processes into daily workflows, and gain practical strategies for updating internal procedures, maintaining compliance, and using data to drive quality improvement.
Equip your team with the knowledge and confidence to deliver exceptional patient care and ensure sustainable funding under the new Medicare reforms.
Medicare Benefits Schedule (MBS) Masterclass
Gain the knowledge and confidence to navigate Australia’s ever-evolving Medicare landscape in this interactive masterclass designed for GPs, practice nurses, practice managers, and allied health professionals. Our expert-led session unpacks recent MBS updates – including recent reforms in Chronic Care Management (CCM) and MyMedicare integration – while also preparing you for the upcoming November 1 changes, such as Long-Acting Reversible Contraceptive (LARC) items, and the future changes around the Assignment of Benefit.
Learn how to harness practice data for quality improvement, stay ahead of key compliance requirements, and respond well to key 2025 reforms and changes. Through real-world case studies, lively Q&A, and practical strategies, this session equips your team to enhance patient care, improve efficiency, and secure sustainable funding for your practice.
Using Practice Data to Improve Health and Business Outcomes
General practice data contains critical clinical information that can be extracted to improve patient health and achieve business outcomes. Larter has developed an interactive workshop to engage practices in a discussion on the effective use of practice data. The workshop delivers a facilitated discussion where participants are invited to share and discuss their own experiences, as well as engage with case studies that showcase the work of practices who have achieved improved health outcomes and/or business efficiency through data analysis.
Using Effective Communication to Deal With Aggressive Behaviours
Health professionals and staff working in primary health care settings are often subject to aggressive behaviour. These behaviours may occur for various reasons related to health, social or psychological issues or the environment. Effective communication strategies are essential to manage aggressive behaviours and prevent escalation to violence. Larter has developed a practical workshop to engage participants in discussion about aggressive behaviour and provide participants the opportunity to discuss and demonstrate effective communication strategies to reduce aggression and maintain a safe working environment for all.
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Management and administrative staff
Chronic Care Management MBS Items and Multidisciplinary Care Arrangements
Stay ahead in the evolving Medicare landscape with this expert-led training session designed for GPs, practice nurses, practice managers, and allied health professionals. This engaging masterclass explains the recently implemented changes to MBS Chronic Disease Management (CDM), including the new MBS item numbers, updated claiming requirements, and the transition to the GP Chronic Condition Management Plan introduced in July 2025.
Participants will explore the benefits of MyMedicare registration for both patients and practices, learn how to seamlessly embed these processes into daily workflows, and gain practical strategies for updating internal procedures, maintaining compliance, and using data to drive quality improvement.
Equip your team with the knowledge and confidence to deliver exceptional patient care and ensure sustainable funding under the new Medicare reforms.
General Practice Accreditation Masterclass
Achieving and maintaining accreditation is essential for ensuring the highest standards of patient care and practice excellence. This masterclass guides practices through every stage of the accreditation journey, from understanding the latest RACGP Standards (new Standards coming in 2026) to implementing practical systems and documentation processes.
Designed for practice managers, nurse leaders and staff, the session provides clear strategies for planning, preparing, and seamlessly managing the accreditation process with confidence. Participants will learn how to engage their team, address common challenges, and embed continuous quality improvement – transforming accreditation from a daunting exercise into a manageable opportunity to enhance efficiency, compliance, and patient outcomes.
Importance of Self-Care and Avoiding Burnout
This module focuses on the ever-more important topic of burnout and self-care in general practice. It will provide general practice staff with resources to identify early signs of burnout, recall strategies to assist staff in managing the heavy demands on general practice, and describe the benefits of putting in place staff well-being programs to ensure appropriate work-life balance. The module includes a 45-minute presentation with a 15-minute Q&A session, totalling 1 hour.
Using Effective Communication to Deal With Aggressive Behaviours
Health professionals and staff working in primary health care settings are often subject to aggressive behaviour. These behaviours may occur for various reasons related to health, social or psychological issues or the environment. Effective communication strategies are essential to manage aggressive behaviours and prevent escalation to violence. Larter has developed a practical workshop to engage participants in discussion about aggressive behaviour and provide participants the opportunity to discuss and demonstrate effective communication strategies to reduce aggression and maintain a safe working environment for all.
Triage in General Practice Settings
Practice managers and reception staff are usually the first port of call for access to primary health care. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment. These are not clinical decisions, but what guides this decision making? This module identifies the relevant RACGP standards, practice systems and processes that should be established by the clinical and management team to safely implement triage in general practice settings and allows participants the opportunity to engage in discussion around triage case scenarios.
Medicare Benefits Schedule (MBS) for Masterclass
Gain the knowledge and confidence to navigate Australia’s ever-evolving Medicare landscape in this interactive masterclass designed for GPs, practice nurses, practice managers, and allied health professionals. Our expert-led session unpacks recent MBS updates – including recent reforms in Chronic Care Management (CCM) and MyMedicare integration – while also preparing you for the upcoming November 1 changes, such as Long-Acting Reversible Contraceptive (LARC) items, and the future changes around the Assignment of Benefit.
Learn how to harness practice data for quality improvement, stay ahead of key compliance requirements, and respond well to key 2025 reforms and changes. Through real-world case studies, lively Q&A, and practical strategies, this session equips your team to enhance patient care, improve efficiency, and secure sustainable funding for your practice.
Using Practice Data to Improve Health and Business Outcomes
General practice data contains critical clinical information that can be extracted to improve patient health and achieve business outcomes. Larter has developed an interactive workshop to engage practices in a discussion on the effective use of practice data. The workshop delivers a facilitated discussion where participants are invited to share and discuss their own experiences, as well as engage with case studies that showcase the work of practices who have achieved improved health outcomes and/or business efficiency through data analysis.
Managing Infection Risk in Primary Health Care Settings
Infection control requires a risk management approach to ensure the safety of patients and the community. Our module identifies infection control best practice principles and the quality management systems necessary to manage infection risk in the primary health care setting. By engaging with case studies, participants will have the opportunity to share knowledge and experiences as well as demonstrate their understanding of a risk management approach.
-
Allied health
Chronic Care Management MBS Items and Multidisciplinary Care Arrangements
Stay ahead in the evolving Medicare landscape with this expert-led training session designed for GPs, practice nurses, practice managers, and allied health professionals. This engaging masterclass explains the recently implemented changes to MBS Chronic Disease Management (CDM), including the new MBS item numbers, updated claiming requirements, and the transition to the GP Chronic Condition Management Plan introduced in July 2025.
Participants will explore the benefits of MyMedicare registration for both patients and practices, learn how to seamlessly embed these processes into daily workflows, and gain practical strategies for updating internal procedures, maintaining compliance, and using data to drive quality improvement.
Equip your team with the knowledge and confidence to deliver exceptional patient care and ensure sustainable funding under the new Medicare reforms.
Using Effective Communication to Deal With Aggressive Behaviours
Health professionals and staff working in primary health care settings are often subject to aggressive behaviour. These behaviours may occur for various reasons related to health, social or psychological issues or the environment. Effective communication strategies are essential to manage aggressive behaviours and prevent escalation to violence. Larter has developed a practical workshop to engage participants in discussion about aggressive behaviour and provide participants the opportunity to discuss and demonstrate effective communication strategies to reduce aggression and maintain a safe working environment for all.
Medicare Benefits Schedule (MBS) Masterclass
Gain the knowledge and confidence to navigate Australia’s ever-evolving Medicare landscape in this interactive masterclass designed for GPs, practice nurses, practice managers, and allied health professionals. Our expert-led session unpacks recent MBS updates – including recent reforms in Chronic Care Management (CCM) and MyMedicare integration – while also preparing you for the upcoming November 1 changes, such as Long-Acting Reversible Contraceptive (LARC) items, and the future changes around the Assignment of Benefit.
Learn how to harness practice data for quality improvement, stay ahead of key compliance requirements, and respond well to key 2025 reforms and changes. Through real-world case studies, lively Q&A, and practical strategies, this session equips your team to enhance patient care, improve efficiency, and secure sustainable funding for your practice.
Using Practice Data to Improve Health and Business Outcomes
General practice data contains critical clinical information that can be extracted to improve patient health and achieve business outcomes. Larter has developed an interactive workshop to engage practices in a discussion on the effective use of practice data. The workshop delivers a facilitated discussion where participants are invited to share and discuss their own experiences, as well as engage with case studies that showcase the work of practices who have achieved improved health outcomes and/or business efficiency through data analysis.
Surviving a Medicare Audit
Medicare compliance is a relatively new concept for allied health professionals but is of great interest to their practice. This workshop describes Medicare’s compliance program and outlines what allied health professionals may be audited for. We also include an interactive Q&A about chronic disease management MBS items, including how best to work with GPs for multidisciplinary care, which records to keep, and reporting requirements.
Managing Infection Risk in Primary Health Care Settings
Infection control requires a risk management approach to ensure the safety of patients and the community. Our module identifies infection control best practice principles and the quality management systems necessary to manage infection risk in the primary health care setting. By engaging with case studies, participants will have the opportunity to share knowledge and experiences as well as demonstrate their understanding of a risk management approach.