Our values


We are a socially responsible and continuously improving business. Together, we will:

  • Actively promote a stronger primary health system with every job that we do – one that is highly accessible, efficient, safe, effective and built around the needs of people and the communities in which they live
  • Work together to continuously improve business systems, services and products
  • Provide a 21st century working environment – flexible, fair, and environmentally conscious
  • Progress the vision of the company and live its values at work


We set and maintain a high standard for our working lives. Together, we will:

  • Complete projects thoroughly, on time and to the best of our ability
  • Use evidence to inform recommendations to clients and business decisions
  • Be honest and fair with others
  • Provide a safe working environment and invest in our staff to help them effectively manage our workload


We are principally a relationship-based business. Together, with regard to our clients, contractors and fellow staff, we will:

  • Treat people with personal and professional respect at all times, without being overly serious
  • Consider the needs, perspectives and priorities of others before we act
  • Foster strong relationships and genuinely collaborate with our clients, contractors and suppliers
  • Keep in touch and communicate about our work to ensure people know that we value our work with them
  • Acknowledge and celebrate people’s achievements